Job management software for HVAC and refrigeration
Run installs, service rounds and breakdowns off one sheet - with maintenance that books itself.
Air-conditioning and refrigeration work is half installs and half maintenance, so both run off one sheet - the quote, the crew, the parts, the photos and the invoice. Recurring service contracts create themselves on schedule, and a breakdown gets the nearest tech dispatched fast.
Installs, service and breakdowns in one place
- Quote and run an install as a job, with the crew, the units and the parts all attached.
- See the nearest tech to a breakdown on a live map, with travel time factored in, and send them.
- Keep photos, model and serial details and service notes on the job for next time.
Maintenance that books itself
- Set a service to repeat on the contract schedule - monthly, quarterly, annually - and it's created automatically.
- Never miss a planned service or a filter change because it's in someone's head.
- See the whole service history on the site, visit after visit.
Tickets, parts and payment
- Hold each tech's refrigerant-handling and trade licences with their expiry, and get warned before one lapses.
- Track gas, parts and consumables across every van and the store.
- Send a GST tax invoice with your ABN and bank details and take card payment by link.
Common questions
- Can I set up recurring maintenance contracts?
- Yes. Set a service job to repeat on the schedule you've agreed - monthly, quarterly, annually - and Tradescraft creates each one automatically, ready to dispatch. Planned services, filter changes and refrigeration checks never slip because they're not relying on someone remembering.
- Does it keep a service history for each unit?
- Every visit is recorded against the site, with photos, model and serial details and the work notes, so when you go back you can see exactly what was done last time and what was flagged for next time.
- How does it handle refrigerant-handling licences?
- Each tech's refrigerant-handling and trade licences are held with their expiry dates, and you're warned before one runs out. A tech without the required ticket can't be dispatched to a job that needs it once you switch the compliance gate on, so you're never sending someone who isn't covered.
- Can I dispatch the closest tech to a breakdown?
- Yes. The live map shows where every tech is and which jobs are near them, with travel time worked out, so a breakdown goes to the nearest available person - not whoever happens to answer the phone.
The features that matter most for this trade
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